What are cookies?
Cookies are small text files stored on your device by your browser. We also use similar technologies — local storage, session storage, and pixel tags. The information below applies to all of them collectively.
What we use them for
| Category | Purpose | Examples | Lifetime |
|---|---|---|---|
| Strictly necessary | Authentication, CSRF protection, tenant resolution | clinicflow.access_token, clinicflow.tenant_slug | Session |
| Functional | Remember locale + UI preferences | clinicflow.locale | 1 year |
| Analytics | Aggregate page-view counts (no PHI) | Plausible / PostHog | 30 days |
| Marketing | Attribution for the marketing site only — never inside the app. | HubSpot, LinkedIn Insight | 90 days |
Your choices
- You can reject non-strictly-necessary cookies in our consent banner.
- Browser settings let you block cookies entirely; the Services may not function correctly without strictly-necessary ones.
- Patient portal users: we never run analytics or marketing cookies on your visits.
Do Not Track
We honor browser "Do Not Track" signals by disabling analytics and marketing cookies for the session.
Updates
We refresh this list whenever we add or remove cookies. Material changes are announced 30 days in advance.
Contact
Cookie questions: [email protected].